Accurate Analysis in Advanced Laboratories, Supported by Experts

Shipping policy

Note: Tests requiring blood sample collection require a phlebotomist to draw your blood sample.

This is a free service at participating Clicks Clinics – you must book your blood collection service here.

For all sample collection kits, we use RAM Couriers next day delivery service.
An email will be sent from the courier company to the email address you provided with a link to the courier’s track and trace system, allowing you to track your shipment.
Instructions for the return of your sample are documented on the insert within the sampling kit. 

BioSmart is part of Discovery HealthID

South Africa’s first and most extensive digital healthcare platform for doctors. It enables them to access their patients’ electronic health records through an iPad or computer.

Samples can be collected at participating Clicks clinics.

For your convenience, have your blood samples collected at your nearest Clicks Clinic. Simply book your Clinic appointment, select BIOSMART Tests as the appointment type. Then arrive at your appointment with your BioSmart sample collection kit and the nurse will do the rest. You don’t have to pay for this service.